Shipping + Returns
What is your return policy?
If for any reason you are not satisfied with your purchase, you have 15 days from the date the package arrives to initiate a return. Please ensure merchandise is returned new, unused and with Willow & Clay tags attached for full refund. Returns postmarked past the 15 day return window will only be eligible for credit.
To initiate your return, please email us at firstname.lastname@example.org. Please include your order number and reason for return.
Can I exchange my purchase for another style, size or color?
Unfortunately, we are unable to process exchanges at this time. You can return your order for a refund and place a new order for the style you’d like instead.
When will I get my refund?
Returns are processed within 2-3 business days of receipt of return package. Refunds will be issued to your original form of payment for the value of the returned merchandise and any sales tax incurred. Please allow 5-10 business days for your refund to reflect on your account statement. Refunds will not be made for shipping costs.
|2 DAY SHIPPING||$45||$45|